Privacy Policy
SMLXL Fine Art Print Studio
SMLXL respects your privacy and is committed to protecting the personal information and artwork entrusted to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us or use our services.
1. Information We Collect
We may collect the following information:
- Your name, email address, phone number, and business details
- Billing and delivery information
- Artwork files and related print specifications
- Written authorisation confirming permission to print artwork
We only collect information that is necessary to provide our fine art printing and scanning services.
2. Artist Authorisation
SMLXL only prints artwork with written authorisation from the artist or rights holder.
By supplying files to us, you confirm that:
- You are the artist, or
- You have full legal permission from the artist or copyright owner to reproduce the work
We do not claim ownership of any artwork provided to us.
3. How We Use Your Information
Your information is used solely to:
- Communicate with you
- Produce and deliver print orders
- Maintain internal records
- Meet legal and accounting obligations
We do not sell, rent, or trade your personal information to third parties.
4. Artwork Files & Storage
Artwork files are stored securely on our server and only accessed for the purpose of completing your print order.If you would like your files deleted from our servers, you may request this at any time by contacting us. We will promptly delete your files upon request, unless we are required to retain them for legal reasons.
5. Data Security
We take reasonable steps to protect your personal information and artwork from misuse, loss, unauthorised access, or disclosure. While no system is completely secure, we are committed to best-practice handling of sensitive files.
6. Third Parties
We may share necessary information with trusted service providers (such as couriers or payment processors) strictly for order fulfilment. These parties are only given what they need to perform their services.
7. Access & Corrections
You may request access to, or correction of, your personal information at any time by contacting us.
8. Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy, your files, or your privacy rights, please contact us via: [email protected]